Shipping Policy

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.

• We deliver across India, including metros, tier-2, and tier-3 cities.

• Some remote or restricted locations may have limited delivery options, which will be communicated during checkout or by our support team.
  
  

• Orders are processed within 1–3 business days of payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Standard delivery: 5–7 business days (depending on location and product availability).

• Large appliances: Delivery may take 7–10 business days due to special handling requirements.

• Any unforeseen delays due to courier, weather, or other circumstances will be communicated promptly.

• Standard delivery is free for most products unless stated otherwise during checkout.

• For heavy or bulk orders, nominal delivery or handling fees may apply.
  
  

• Once shipped, you will receive a tracking link via SMS or email to monitor your order status.

• For in-store orders, tracking information may also be provided by our staff.

• Deliveries will be made to the address provided during checkout.

• For high-value items, a signature or OTP confirmation may be required at the time of delivery.

• Customers are advised to inspect the product packaging before accepting delivery.
  
  

For appliances requiring installation or demo, the manufacturer’s authorized service team will contact you to schedule a visit after delivery.

• If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with clear photos and order details.

• We will arrange for a replacement or resolve the issue as per our Refund & Return Policy.